Our bank is consistently expanding and enhancing our electronic service channels, promoting the use of electronic bills and transaction receipts, and implementing electronic archiving in our operational processes. Through technological innovation and process optimization, we are actively advancing digitalization and striving for paperless operations. In 2023, our bank achieved a remarkable reduction in paper consumption, witnessing a decline of almost 40% compared to 2022 and an impressive 60% decrease compared to 2021.

We have successfully conserved water and electricity resources through solar power systems, LED lighting, and water-saving faucets. Phasing out gasoline vehicles has reduced carbon emissions from business travel. Promoting direct drinking water reduces plastic waste. We prioritize environmental sustainability by procuring eco-friendly paper and recyclable carpets for our office operations.

At OCBC, we have established designated recycling bins for various types of waste and encourage employees to properly sort their trash. Computers that are no longer suitable for office use are refurbished and donated to schools in impoverished areas. Electronic waste is responsibly handed over to certified suppliers for eco-friendly processing. Furthermore, we also actively facilitate the collection and environmental-friendly treatment of employees' outdated electronic devices, promoting recycling and minimizing resource waste.

Our Wuhan branch has upheld the concept of green environmental protection during the renovation process and was awarded the Indoor Renovation Project Carbon Neutrality Certificate by the China Quality Certification Center in January 2023. In January and June 2023, our Wuhan and Xiamen branches respectively obtained the LEED Gold Certification for Green Operations and Maintenance from the U.S. Green Building Council (USGBC). These achievements fully demonstrate our commitment to environmental protection.